Governance Policies
Energy Transfer’s Confidential Helpline is a simple and confidential way to seek assistance and report potential violations regarding financial statement disclosures, accounting, internal accounting controls or auditing matters and other matters arising under Energy Transfer’s Code of Ethics, Corporate Governance Guidelines or existing laws, regulations, professional standards or reporting requirements.
Energy Transfer’s Confidential Helpline is administered by an independent third-party and is available 24-hours a day / 7 days a week. Calls are anonymous unless you choose to provide your name and contact information.
Non Retaliation - The Company does not allow any form of retaliation based upon the use of the helpline or reporting of any violations of the law or company policies.
Online at: www.energytransfer.ethicspoint.com
Email at: officeofethicsandcompliance@energytransfer.com
Mail at: Energy Transfer
Attn: Compliance Department
1300 Main Street
Houston, Texas 77002
Open to all employees, customers, vendors or other stakeholders.
| Country | Phone Number |
|---|---|
| United States | 1-800-228-5687 / 1-888-332-3592 |
| Canada | 833-841-2292 |
| Anguilla | 8332298844 |
| Bahamas | *1-800-228-5687 |
| Barbados | 246-623-9654 |
| Belize | *1-800-228-5687 |
| Bermuda | 1-877-301-8297 |
| Cayman Islands | *1-800-228-5687 |
| China | 4001200246 |
| French Guiana | 0800 913 737 |
| Germany | 0800 180 6775 |
| Grenada | 8003000709 |
| Guyana | *1-800-228-5687 |
| Ireland | 1800 849 263 |
| Jamaica | 1-876-613-9148 |
| Mexico | 800 872 1664 |
| Netherlands | 0800 0201062 |
| Panama | 507-839-2834 |
| Poland | 800005623 |
| Singapore | 800-492-2849 |
| St Lucia | 8446131753 |
| St Vincent & Grenadines | 18446202341 |
| St. Kitts & Nevis | 8338412320 |
| St. Maarten | *1-800-228-5687 |
| Suriname | *1-800-228-5687 |
| Virgin Islands | 18334493616 |
*Note: Call is not free of charge. Web and email options are encouraged.